What is «The Cobra Effect» In management ?
Walid Elsherbiny ,MBA
Certified in Credit Management from the Chartered Institute of
Bankers -UK.
lecturer at the AUC , seasoned banker & Certified leader from Toastmasters International-USA.
It is a crucial term used in management that refers to a phenomenon where an attempted solution to a problem might end up exacerbating it.
This effect is named after an event that took place when a ruler to a poor village took a decision without in depth analysis to reduce the number of cobras in this place by offering a reward for every cobra killed.
However, people began breeding cobras to collect the reward, and the government was eventually forced to end the program as it was creating more cobras than it was removing ; ultimately the problem got bigger and became chaotic..
This serves as a cautionary tale for managers and policymakers about the unintended consequences of incentivizing certain behaviors.
The Cobra Effect has been observed in a variety of contexts, from conservation efforts to corporate management. In some cases, offering incentives can lead to employee behavior that is counterproductive, or even harmful, to the organization. For example, if a salesperson is incentivized to close a certain number of deals, they may engage in unethical behavior such as misleading or pressuring customers in order to hit their target.
Similarly, if a manager is incentivized to increase profits in the short term, they may neglect investments in research and development that could lead to sustainable growth in the future.
One key reason for the Cobra Effect is that it can be difficult to predict how individuals will respond to incentives. People may view incentives in unexpected ways, and may modify their behavior in ways that are not aligned with the overall goals of the organization. Additionally, the unintended consequences of incentives may not be immediately apparent, and managers may need to be patient and prepared to adjust their approach if things do not go as planned.
Bottom line :
To avoid the Cobra Effect, managers should carefully consider the goals of their organization and the impacts of different incentives. They should be aware of the potential for unintended consequences, and should monitor employee behavior to ensure that it aligns with the desired outcomes. Managers may also want to consider alternative approaches to incentivizing behavior, such as encouraging intrinsic motivation through work that is meaningful, challenging, and aligned with the values of the organization.
Overall, the Cobra Effect serves as a reminder to managers that complex systems can be difficult to manage, and that the unintended consequences of actions can have far-reaching impacts. Managers should be aware of the potential for the Cobra Effect, and should carefully consider the design of incentive systems to ensure that they align with the overall goals of the organization. By doing so, managers can create a positive organizational culture where employees are motivated to work towards shared goals, and where unintended consequences are minimized.
